{"id":280394,"date":"2026-07-15T11:55:52","date_gmt":"2026-07-15T10:55:52","guid":{"rendered":"https:\/\/www.merieuxnutrisciences.com\/?page_id=280394"},"modified":"2026-08-12T13:15:00","modified_gmt":"2026-08-12T12:15:00","slug":"general-terms-and-conditions-for-services","status":"publish","type":"page","link":"https:\/\/www.merieuxnutrisciences.com\/za\/general-terms-and-conditions-for-services\/","title":{"rendered":"General Terms and Conditions for Services"},"content":{"rendered":"\n    <div class='wp-block-pdfp-pdf-poster  alignnone' id='block-1'\n        data-attributes='{&quot;file&quot;:&quot;https:\\\/\\\/www.merieuxnutrisciences.com\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/EN-TCs-South-Africa.docx.pdf&quot;,&quot;downloadButton&quot;:true,&quot;btnStyles&quot;:{&quot;background&quot;:&quot;#2271b1&quot;,&quot;color&quot;:&quot;#fff&quot;,&quot;fontSize&quot;:&quot;16px&quot;,&quot;padding&quot;:{&quot;top&quot;:10,&quot;right&quot;:20,&quot;bottom&quot;:10,&quot;left&quot;:10}},&quot;align&quot;:&quot;none&quot;,&quot;alignment&quot;:&quot;left&quot;,&quot;title&quot;:&quot;&quot;,&quot;titleFontSize&quot;:&quot;16px&quot;,&quot;height&quot;:{&quot;desktop&quot;:&quot;840px&quot;,&quot;tablet&quot;:&quot;700px&quot;,&quot;mobile&quot;:&quot;400px&quot;},&quot;width&quot;:{&quot;desktop&quot;:&quot;100%&quot;,&quot;tablet&quot;:&quot;100%&quot;,&quot;mobile&quot;:&quot;100%&quot;},&quot;showName&quot;:false,&quot;print&quot;:false,&quot;onlyPDF&quot;:false,&quot;defaultBrowser&quot;:false,&quot;keyboardNav&quot;:false,&quot;rtlMode&quot;:&quot;off&quot;,&quot;themeMode&quot;:&quot;light&quot;,&quot;annotationMode&quot;:true,&quot;openLinksInNewTab&quot;:false,&quot;progressiveLoading&quot;:true,&quot;downloadButtonText&quot;:&quot;Download File&quot;,&quot;fullscreenButton&quot;:true,&quot;fullscreenButtonText&quot;:&quot;View Fullscreen&quot;,&quot;actionsPosition&quot;:&quot;top&quot;,&quot;newWindow&quot;:false,&quot;protect&quot;:false,&quot;thumbMenu&quot;:false,&quot;sidebarOpen&quot;:false,&quot;initialPage&quot;:0,&quot;alert&quot;:false,&quot;lastVersion&quot;:false,&quot;hrScroll&quot;:false,&quot;isHideRightToolbar&quot;:false,&quot;additional&quot;:{&quot;ID&quot;:&quot;&quot;,&quot;Class&quot;:&quot;&quot;,&quot;CSS&quot;:&quot;&quot;},&quot;adobeEmbedder&quot;:&quot;default&quot;,&quot;flipbookSourceType&quot;:&quot;pdf&quot;,&quot;flipbookImages&quot;:[],&quot;flipbookSound&quot;:true,&quot;adobeOptions&quot;:{&quot;showDownloadPDF&quot;:true,&quot;showPrintPDF&quot;:true,&quot;showAnnotationTools&quot;:true,&quot;showFullScreen&quot;:false,&quot;embedMode&quot;:&quot;SIZED_CONTAINER&quot;},&quot;popupOptions&quot;:{&quot;enabled&quot;:false,&quot;triggerType&quot;:&quot;button&quot;,&quot;image&quot;:&quot;&quot;,&quot;imagePdfIcon&quot;:true,&quot;imageHeight&quot;:&quot;200px&quot;,&quot;imageWidth&quot;:&quot;300px&quot;,&quot;text&quot;:&quot;Open PDF&quot;,&quot;btnStyle&quot;:{&quot;background&quot;:&quot;#2271b1&quot;,&quot;color&quot;:&quot;#fff&quot;,&quot;fontSize&quot;:&quot;16px&quot;,&quot;padding&quot;:{&quot;top&quot;:10,&quot;right&quot;:20,&quot;bottom&quot;:10,&quot;left&quot;:10}}},&quot;popupBtnStyle&quot;:{&quot;background&quot;:&quot;#2271b1&quot;,&quot;color&quot;:&quot;#fff&quot;,&quot;padding&quot;:{&quot;top&quot;:10,&quot;right&quot;:20,&quot;bottom&quot;:10,&quot;left&quot;:10}},&quot;popupBtnText&quot;:&quot;Open Document&quot;,&quot;CSS&quot;:&quot;&quot;,&quot;socialShare&quot;:{&quot;enabled&quot;:false,&quot;facebook&quot;:true,&quot;twitter&quot;:true,&quot;linkedin&quot;:true,&quot;pinterest&quot;:true,&quot;mailto&quot;:true,&quot;position&quot;:&quot;top&quot;},&quot;isPremium&quot;:false}'\n                data-pdfp-theme='light'        style=\"text-align: left\">\n                    <div class=\"pdfp_loading_placeholder\"\n                style=\"height: 840px; width: 100%; display: flex; align-items: center; justify-content: center; background: #f5f5f5; border: 1px solid #ddd;\">\n                <p>Loading Viewer&#8230;<\/p>\n            <\/div>\n            <\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>POPIA<\/strong><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>What is POPIA?<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The Protection of Personal Information Act (POPI Act or POPIA) aims to protect personal information of natural and juristic persons like:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Companies<\/li>\n\n\n\n<li>Closed Corporations<\/li>\n\n\n\n<li>Living people and, <\/li>\n\n\n\n<li>Trusts<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>When and where have we obtained your personal information?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There are several instances where we would have access to your personal information, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Collecting your information based on&nbsp;your&nbsp;use of&nbsp;our&nbsp;products, services or service channels<\/li>\n\n\n\n<li>Collecting your information based on how&nbsp;you&nbsp;engage or interact with&nbsp;us. By contacting our&nbsp;customer care, sending emails and letters, making telephone calls, attending webinars and so on.<\/li>\n\n\n\n<li>Lastly, we will collect your personal information from completed forms i.e. contact and billing information, customer take-on forms, webinar and course registrations.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For more information on this topic:\u00a0<a href=\"mailto:za-info@mxns.com\">za-info@mxns.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>POPIA What is POPIA? The Protection of Personal Information Act (POPI Act or POPIA) aims to protect personal information of natural and juristic persons like: When and where have we obtained your personal information? There are several instances where we would have access to your personal information, such as: For more information on this topic:\u00a0za-info@mxns.com<\/p>\n","protected":false},"author":87,"featured_media":249572,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"folder":[],"class_list":["post-280394","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"taxonomy_info":[],"featured_image_src_large":["https:\/\/www.merieuxnutrisciences.com\/wp-content\/uploads\/2026\/01\/legal-banner-web-1024x299.png",1024,299,true],"author_info":{"display_name":"Thitima Sinuean","author_link":"https:\/\/www.merieuxnutrisciences.com\/za\/author\/thitimasinuean\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/www.merieuxnutrisciences.com\/za\/wp-json\/wp\/v2\/pages\/280394","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.merieuxnutrisciences.com\/za\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.merieuxnutrisciences.com\/za\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.merieuxnutrisciences.com\/za\/wp-json\/wp\/v2\/users\/87"}],"replies":[{"embeddable":true,"href":"https:\/\/www.merieuxnutrisciences.com\/za\/wp-json\/wp\/v2\/comments?post=280394"}],"version-history":[{"count":2,"href":"https:\/\/www.merieuxnutrisciences.com\/za\/wp-json\/wp\/v2\/pages\/280394\/revisions"}],"predecessor-version":[{"id":290224,"href":"https:\/\/www.merieuxnutrisciences.com\/za\/wp-json\/wp\/v2\/pages\/280394\/revisions\/290224"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.merieuxnutrisciences.com\/za\/wp-json\/wp\/v2\/media\/249572"}],"wp:attachment":[{"href":"https:\/\/www.merieuxnutrisciences.com\/za\/wp-json\/wp\/v2\/media?parent=280394"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/www.merieuxnutrisciences.com\/za\/wp-json\/wp\/v2\/folder?post=280394"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}