Mérieux NutriSciences can help you minimize damage to your brand in the unfortunate event of product recall or foodborne illness investigation with our Crisis Management and Technical and Legal Support services.

Crisis Management

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Employing our incomparable “total solutions” approach to food safety, we will quickly harness our vast resources to identify and solve your problems.

Our consultants work collaboratively on-site to help processors, manufacturers, and retailers pinpoint the source of foodborne illness outbreaks and product contamination. We can serve as liaisons with regulators, provide product recall assistance, and develop programs to help prevent future occurrences.

We can support you with a full range of Crisis Management services including:

Food Spoilage Investigations

Employing equal measures of sound science and innovation based on practical experience, our knowledgeable consultants can help you quickly resolve perplexing pathogen and spoilage issues while avoiding costly downtime that can impact productivity and profitability.

Teaming with our accredited laboratories, we can initiate analytical testing and devise sampling plans to quickly get to the root of your problem and institute practical, science-based solutions. 

Product Recall Assistance

In the unfortunate event of a product recall, our consultants can work with your crisis management team on-site to identify the source of contamination and develop solutions. We can also serve as informed liaisons between your crisis management team and regulators. Mérieux NutriSciences experts routinely work with regulatory agencies on behalf of our clients to solidify lines of communication and devise intervention strategies to prevent future occurrences.

Crisis Management Plans 

Crisis situations can have dire consequences for companies if not properly managed. Mérieux NutriSciences can help you design or improve a Crisis Management plan to ensure that you are fully prepared to handle a potential crisis situation when it arises, from personnel training programs to coordinated tracking in the event of a product recall.

Technical and Legal Support

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Have a question about legislation concerning a particular ingredient or additive? Need advice on the approval of a food label in a specific country or language? Our global network of recognized consultants can provide invaluable advice on a spectrum of technical issues, regulatory questions, legal matters and more.

Here are just a few examples of how we can support you:

Ingredients and Additives

Our consultants bring specialized knowledge in issues concerning the functionality, suitability, and supply of ingredients and additives. We also offer the ability to design and conduct tests to verify the quality or effectiveness of your raw materials.

Studies and Bibliographic Compilations

Being able to access the latest scientific information available on a particular issue or aspect of a food can make a critical difference to your business. Our team of specialists is on hand to provide research or prepare technical reports based on current scientific knowledge and literature.

Expert Reports 

An independent report by one of Mérieux NutriSciences’ experts can be a valuable tool in the case of a dispute with suppliers, customers or third parties.

Our Expert Reports are well-documented, based on an established study design, inspections and tests of product samples along with analyses of results. Clear and concise, our reports provide a summary of all actions carried out and a fact-based conclusion of cause.

Data Sheets and Specifications

Specifications of raw materials are a fundamental part of the contract established between a buyer and a seller. Our consultants can provide expert support in developing technical specifications of raw materials or finished products.

Food Legal Consulting

It can be challenging to stay up to date on the constantly evolving requirements in today’s global food industry. We offer a reliable service that can provide you with current information essential to your company’s compliance and accreditations within the global or regional sphere. Depending on your requirements, you can choose to receive regular updates either electronically or by hard copy on a range of subjects, including:

  • Current food legislation
  • Upcoming & new food laws and standards
  • Changes to food legislation
  • Standards for ISO 9001, ISO 22000, IFS, BRC and more
  • Environment and health safety of food industry employees