Besides our analytical activities, we provide our customers with a Customer Care service staffed by highly skilled technicians dedicated to

  • registration of test samples in the corporate IT system (LOGIN);
  • legislative and technical advice;
  • preparation of analytical plans according to regulatory requirements or specific requests;
  • reporting with remarks (test reports), compliance assessments, interpretations and comments of analysis results in compliance with regulations or special requirements (AIA, legislative derogations, special technical specifications, technical standards, etc.) or proprietary chemical and test knowledge of industrial processes;
  • preparation of reports for research analysis (that exceed the usual analytical process in type and timing);
  • close cooperation with the sales team, the laboratory and the administrative department;
  • consultancy services to support public and private bodies in the event of criminal proceedings, seizures, etc.;

Autorizzazione Integrata Ambientale stands for Integrated Environmental Authorization. It is the provision that authorizes the activity of a plant upon certain conditions; it concerns integrated pollution prevention and control.