When it comes to ensuring the accuracy of your results, companies at the forefront of the food industry turn to Mérieux NutriSciences.
Silliker México, S.A. de C.V. as part of Merieux's international network of laboratories Nutrisciences is committed to meeting the highest industry standards.
What ISO/IEC 17025 Means To You
ISO/IEC 17025 provides an objective third-party assessment of the managerial and technical competence of testing laboratories and assures the "precision, accuracy and repeatability" of analytical results. As the basis of laboratory accreditation in more than 35 countries, this global benchmark means Mérieux NutriSciences clients can have even greater confidence in the validity of our testing results.
Internal Quality Systems
To provide you with consistent, high-quality results across our worldwide network, our corporate Analytical Services Department develops detailed SOPs for all laboratory processes. They also conduct regular internal audits and administer the industry's most challenging internal proficiency program. Our daily QA tests greatly exceed the specific QC standards set by the AOAC ALACC for food microbiology and chemistry testing.
Mérieux NutriSciences has also implemented Statistical Process Control (SPC) programs for our microbiology tests.
As an ISO 17025 accredited chain of laboratories, we have developed a system for calculating an estimation of uncertainty for nearly all quantitative results, both microbiological and chemical. Variants in measurements are typical, and for a particular result, we can supply an estimation of variation associated with that number. Due to the thousands of assays we conduct, providing this information for every result would be time-consuming. There are, however, times that this information could be critical in making decisions. For example, if a result falls just above or below a specification, the variation - or uncertainty - associated with that number could be critical in making a decision on a product's acceptability.
External Proficiency Programs
Worldwide, Mérieux NutriSciences participates in many external proficiency programs, both voluntary and regulatory mandated, to include those run by AOAC, AACC, AOCS Beta Matrix, and LGC to name a few.
Laboratory Information Management System (LIMS)
Mérieux NutriSciences employs automated detection equipment to allow direct interface of data into LIMS whenever feasible. The LIMS system also performs all calculations. Process verification assures you that each test has been performed as requested and all quality system parameters are acceptable prior to approval of results. Once approved, final test results can be obtained via e-mail. When we find abnormal, unusual or out-of-specification results, our dedicated customer care representatives contact you by phone to immediately discuss further actions.
Accuracy and Reliability
Our priority is to deliver accurate and consistent results on time. To achieve this goal, we implement quality systems that reinforce consistent Standard Operating Procedures:
- Strong management oversight with a corporate quality assurance group
- Numerous internal and external proficiency and audit programs
- Proof of competency with a 4-step training process and annual recertification
- Processes that often do more than what is required by ISO 17025
- Laboratory controls – process capability is verified daily.
- Results are not released until checks are made and approved
- Environmental monitoring programs
- Traceability – rapid rechecking and verification of results
- Automation technology – LIMS helps assure process integrity and allows rapid reporting
Accreditations and Authorizations
Silliker Mexico SA de CV is a laboratory authorized and recognized by Mexican governmental entities like COFEPRIS and SENASICA, participating as auxiliary organisms in national programs with impact in the international food market.
Likewise, we have accreditations of A2LA and EMA for microbiology and chemistry, both with international recognition.
To see a list of the Querétaro laboratory accreditations, click on this link
To see a list of the CDMX laboratory accreditations, click on this link
To see a list of the Guadalajara laboratory accreditations, click on this link