Company name: Pet Products & Development Limited
Industry: Pet Food Manufacturing
Service used: EnviroMap

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PPDS needed an expert to test for their bug of choice, salmonella.

Their company was testing for salmonella, and they heard that Mérieux NutriSciences had just started a new testing regime for it. One of the tests PPDS needed in particular was a Vitas test for salmonella, which is very specific. They needed a test that they could rely upon that would tell PPDS and their client base whether salmonella was present in a sample or not.

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We have been working with Mérieux NutriSciences for around a decade now, and they provide us with excellent customer service.

I think they do an extremely good job and are very professional, polite and prompt. The account management team have been excellent as well. We now use them to do most of our micro-testing, and I’ve never had a problem with them.

- Brendan, Pet Products Development & Services

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One of Mérieux NutriSciences’ owners (Stephen Drey) is one of Australia’s leading experts in salmonella. Together, the team at MSNS were able to provide PPDS with the Vitas test for salmonella that needed. 

As a result, PPDS now had a specialised salmonella test that they can confidently depend upon. These days, they also use Mérieux NutriSciences to do virtually all of their micro-testing.

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Mérieux NutriSciences provides a pick-up service, which means they organise a courier to come and pick up our samples, making our processes more efficient.

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