Company name: Do Diligence
Industry: Compliance Software Manufacturer
Service used: Routine testing & EDI solution.

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Do Dilligence offers a unique cloud-based software service, ZetaSafe, to help companies manage all their compliance requirements.
This interview with Colin Nicol, Director at Do Diligence, explores his journey with Mérieux NutriSciences.

The Problem

Do Dilligence works in the data management space and offers automated, paperless solutions that capture data from multiple sources to produce simplified insights and reports. In order to achieve this, they need to partner with companies who service their client base to supply error-free data that will be directly uploaded in Do Diligence’s software.

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The Solutions

Mérieux NutriSciences (MXNS) was able to offer accredited testing services and supply Do Diligence with accurate results. By implementing an EDI solution, MXNS managed to make the transfer of data all electronically to minimise human interaction and guarantee error-free data: “We’ve been error-free for a really long time now, and that’s made a significant impact for us and our clients.”

MXNS showed great expertise to make the sampling and the data transfer efficient and simple. “The people we’ve worked with have made a big difference, always returning calls, always looking for our best interests, which is really nice, and just working with everybody to date has been fantastic.”

The Results

Mérieux has managed Do Diligence clients water testing and released results error-free. Do Diligence has now complete confidence that there will not have any errors in their software and data will be highly accurate. “MXNS has also been really good at understanding the needs, not only our needs, but of our clients, and backing the reporting and the notification of results in a way that suits us and suits the clients.”

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